Privacy Policy
This Privacy Policy explains how Bloom Atelier processes personal data in connection with its florist workshop services, including wedding bouquets, event decoration, consultation, delivery, and on-site setup. It applies to visitors, customers, and other individuals who communicate with us or use our website.
Your Rights
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. We may need to keep some information where retention is required for legal, accounting, or operational reasons.
How to Make a Request
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the information or action sought. We may ask for additional details to verify identity and to process the request accurately.
Data Retention
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it according to our internal retention practices.
Policy Updates
We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. The revised version becomes effective when posted unless a different effective date is stated. Users should review this page periodically for the current version.
How We Use Data
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate design details, manage seasonal substitutions where needed, process payments, organize pickup or venue delivery, carry out on-site setup, maintain records, and support website security and performance.
Sharing With Service Providers
We may share personal data with trusted service providers that help us operate the website, process communications, manage appointments, handle payments, support delivery or setup, or maintain business systems. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required to comply with law, lawful requests, or valid legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, customers, or others.
Data We Collect
We may process contact details, event and order information, communication content, payment-related records, delivery or pickup instructions, and technical data such as device and usage information. For wedding and event projects, we may also process details needed to prepare quotes, confirm dates, coordinate design preferences, and arrange delivery or on-site setup.
How We Collect Data
We receive data from website forms, phone calls, consultation appointments, messages, and order-related communications. We may also generate records from our internal handling of inquiries, quotations, deposits, scheduling, fulfillment, and customer support.
Types of Cookies
We may use necessary cookies to support core site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose and lifespan.
Cookie Controls
We use standard browser and site controls to manage cookie preferences where applicable. Some cookies are necessary for basic site functions, while others support analytics or improve the way the site operates. Disabling certain cookies may affect form submission, session continuity, or other features.